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terms
Casual Call
Standard Callout Fee $187 Inc GST
Includes 1st ½ hr labour and travel for Metro Area**

** Brisbane, Sydney, Melbourne only.
Greater distances add casual travel charge at $110 hr from city fringe.
Subcontractors used for remote. Additional time taken is as per rates below.

Support bundles offer substantial 30% ++ discounted labour rates.

To log a call online - Register with Webster Computers

CASUAL CALL
9AM - 5PM Inc GST
Workshop, Telephone & Software Support - $88 Hour
(Repairs, Web Development, Telephone Support)
Specialist Remote Support - $154 Hour
(Exchange/MCS/Term Services/Server/RAID)
Casual Travel Rate - $99 Hour
(For distance outside Metro)
Engineer Entry Rate - $132 Hour
(Desktop PC repairs & Installations and basic Software fixes)
Engineer Intermediate Rate - $165 Hour
(Networking, Server installations, Basic Profiles, POS, Email and Router setups)
Engineer Specialist Rate - $250 Hour
(Exchange, SQL, Active Directory, Domain, MCSE level Server Setups, RAID and repairs)

6AM - 9AM weeknight and 5PM - 9PM and Saturdays - Rates at 1.5 factor
9PM - 6AM and Sundays - Rates at 2x factor

SYDNEY Unit 28/29 Leighton Place Hornsby 2007 Ph: (02) 9472 7500 Fax: (02) 9477 5088
MELBOURNE Unit 5/23 Wadhurst Drv Boronia 3155 Ph: (03) 9801 3100 Fax: (03) 9801 3400
BRISBANE Unit 2/789 Kingsford Smith Drive Eagle Farm 4009 Ph: (07) 3268 3744 Fax: (07) 3268 2199